Chrome Print an Error Has Occured. Please Check Your Printer and Try Again.

Technology is weird sometimes. I tin can control my thermostat with my vocalism, only somehow printers feel merely equally disruptive and unreliable as they were 10 years ago. If your printer is throwing you lot an error (or just ignoring your demands entirely), hither's how to troubleshoot the problem so you lot can get back to work.


Cheque Your Printer'due south Error Lights

printer lights

Frustrating every bit they can be, printers do sometimes tell you what the problem is then yous can avoid trial-and-erroring your way through the troubleshooting process. Your printer may be showing an fault message through a serial of cryptic flashing, colored lights on the printer itself.

It isn't ever articulate which lights hateful what, though, and then you may demand to check the manual to decode what your printer is saying. If you lost the manual, you tin commonly download a PDF copy from the manufacturer'southward support folio for your printer.

In one case you've figured out the error—e.1000., printer jam or no ink—spring downwards to the corresponding section of this guide to diagnose it further. (If your printer isn't showing an error, go along reading.)


Clear the Printer Queue

printer queue

Sometimes, your computer'south impress queue can become jammed upwardly with quondam documents that failed to impress for one reason or another, holding upwardly the document you lot need correct now.

Right-click on the printer icon in Windows' notification surface area, then choose Open All Printers to see a list of currently queued items. In macOS, yous tin come across the queue fromSystem Preferences > Printers & Scanners > Open Print Queue. Right-click whatever one-time items and articulate them to become things chugging again.

Alternatively, in Windows, you can restart the print spooler, which will try to print those documents equally if they were but added to the queue (and so you don't have to clear them).

command prompt spooler

There are a few means to do this, but the easiest is probably from the Control Prompt. Open up the Showtime bill of fare, search for "Control Prompt," right-click the option that appears, and choose Run As Administrator. So paste in the following commands, pressing Enter after each one:

cyberspace stop spooler
del %systemroot%\System32\spool\PRINTERS\* /Q /F /S
net start spooler

With whatsoever luck, this will bring your printer back to life and you'll get the certificate yous've been waiting for.


Solidify the Connection

printer plug

This may sound lightheaded, only if I had a nickel for every hour I've wasted troubleshooting something that wasn't plugged in, I'd be halfway to ownership a Snickers bar. Ensure the USB cable is plugged in snugly at both ends, and that the power cable is plugged into the wall. You never know when someone unplugged information technology to charge their phone without telling you.

If you're trying to print over Wi-Fi, endeavor plugging your estimator in via USB. If that works, you lot know the problem exists with the Wi-Fi connectedness and tin can focus your attempt there.

Is your printer getting a good plenty signal? See if the printer shows upward in your router'southward network list, or try moving the printer closer to the router to meet if it'southward just out of range. No joke, my father-in-law's printer doesn't piece of work unless all the upstairs doors are open, because they impede the already-weak Wi-Fi indicate.


Ensure Y'all Accept the Right Printer

printer select

Once again, this may seem basic, only are y'all sure you've directed the certificate to the correct printer? If you've used your estimator with multiple printers—say, if you go back and forth between your domicile and office, or if you lot just got a new printer at dwelling—Windows may be trying to send documents to the incorrect printer.

Effort printing the certificate once again, and exist sure to cullFile > Print from the menu rather than using a shortcut. Then, pay close attention to the options that appear—if the drib-down menu shows a different printer than the i you desire, click information technology to select the correct printer before standing. In some programs, similar Google Chrome, y'all may even need to click See More for a total list of continued printers.


Install the Drivers and Software

drivers

When you plug a printer into your PC, Windows volition usually take hold of the necessary drivers for you. But in rare cases, yous may demand to head to the printer manufacturer's website, wait up the support page for your model, and download the driver or software package manually—so if you oasis't done and then, try that at present.


Add Printer

add printer

If you're using your printer over Wi-Fi, you may demand to add together it to Windows' listing of available printers before Windows will offering it every bit an option. In Windows ten, head toSettings > Devices > Printers & Scanners and click the Add a Printer or Scanner button. If you're however using Windows 7 (you shouldn't be), this is underControl Panel > Devices and Printers.

On a Mac, get toSystem Preferences > Printers & Scanners and click the plus sign. Your PC should search for printers on the network, and when information technology finds the one you're looking for, click on it to add the printer to your listing. Now, you should be able to print a document.


Check that Paper Is Installed (Not Jammed)

printer paper

I'thou going to estimate yous've already ensured paper is in the tray, but only in case: put paper in the tray. Sometimes, though, printers are finicky—there may be paper loaded, only if the printer can't catch hold, information technology's going to think it'south empty. Endeavour removing the paper tray, re-adjustment the newspaper, and sliding it back in.

In other instances, at that place may be some newspaper jammed in the mechanism. Commonly your printer will tell you so, and you merely need to open the admission panel and pull the crumpled paper out. (Again, you lot may need to refer to your manual if you aren't sure where information technology opens upwardly.)

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In some cases, your printer can say there's a paper jam even if y'all don't see a sheet of newspaper stuck in the machinery. When that happens, yous may have smaller bits of paper or other remainder stuck inside the rollers that you can't see. This means you lot would have to remove some of those components to clear the trouble. If you aren't comfortable doing so, bring it into a PC repair store for help.


Fiddle With the Ink Cartridges

printer ink cartridge

If your printer tells you it's out of ink, but youknow it isn't, there are a few things you can do. First, the impress head may be clogged or dirty, and you can clean it out through your printer's congenital-in cleaning routine (which you'll find detailed in the transmission).

Alternatively, if your printer'due south heads lie on the ink cartridges themselves—the lilliputian copper strip where the ink comes out—you can blot it with a wet paper towel to clean it up. One time ink starts to flow more freely onto the towel, give it a quick dab with a dry out paper towel before re-inserting the cartridge.

If you have a laser printer, you may exist able to become a bit more toner out of the cartridge past shaking it from side to side, then re-inserting it.

Information technology'southward too possible your printer only doesn't realize yous put in new ink cartridges. If it doesn't detect new ink automatically, there may exist a setting on the printer that allows you to "reset" the fill levels. Check your printer's transmission to see how on your specific model.

Call up that certain third-political party cartridges may cause bug, besides, and so try 18-carat cartridges from the printer manufacturer to run across if they work better.


Run the Printer's Self-Test

printer test

If you still tin can't effigy out the problem, it may help to run a few diagnostic tests. Both your printer and your computer tin can impress exam pages that may assist you narrow down your upshot.

Yous can commonly run your printer'southward cocky-test past pressing a series of buttons equally the printer boots up, which you lot'll detect outlined in your printer's manual. Windows' test pages can be printed by heading toSettings > Devices > Printers & Scanners. Select your printer, so click Manage > Print a Examination Folio.

If your printer'due south ain test page comes out fine just Windows throws an mistake, y'all can be reasonably sure you have a software problem. If the printer tin't even print its own test folio, then you'll want to focus on repairing the printer rather than commuter or software issues. If you're lucky, your printer may even give yous a test page with an error code or other data on it you can decipher.

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Source: https://www.pcmag.com/how-to/what-to-do-when-your-printer-wont-print

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